Wonderful personalized pet care!

We were there to get our puppies groomed. They did a supper job!!!

Love your wonderful staff. My suggestion is cost related only-perhaps a discount on half day boarding cost when other services are provided for pet, ie. nail trim, etc.

My dog came for grooming. I should have had a better conversation with the groomer about leaving her feathery hair on her tail. I was very surprised to see all the cute feathery hair trimmed off. It will take awhile for her to grow that hair again. The rest of the cut was very cute. Clarification of ideas and more questions might help in the future. Just as much my responsibility as the groomers. ??

I thought staff was wonderful and I am excited to start bringing my cat here for her care!

Excellent visit w Dr Eyeler n assistant . She did a complete exam of my aging dog. She listened carefully to my concerns. She developed a plan for me to use. I feel relieved!

The staff are always courteous and efficient. Dr Dyer takes her time with me and my dogs. I love the staff at Lakewood!

Everything went well. Charley is very handsome with his new haircut. He loves coming to the Spa (not so much).

Perfect in every way

Julie was AMAZING! Mando left there looking fantastic. I can’t wait to bring him and his brother back. Thank you!

Love them!

This is a terrible survey, but I hope it captures anyway the genuine appreciation I have for the great service I get at Lakewood Animal Health Center.

I was not able to complete this survey, it would not allow me to? I would give this practice 5 ?? for excellence! Love Lakewood Animal Center!!

We had a couple instructions on our dogs grooming none were done including shaving 5 years of growth and their heads look like shit. Owner needs to call

From the front desk to technicians to staff, your people are the best. Friendly and compassionate.

Very happy with the visit. Really liked Dr Stelzer

I brought Cooper in for his annual visit. He struggles with vet visits when something is done beyond just basic handling. I am uncomfortable with the way he is restrained although Dr. Stelzer and the tech didn t seem put off. I was later stunned to see a note in his history that labeled him as aggressive He is not aggressive, it s not a character trait. That s an outdated view of natural animal behavior. I m now looking for a fear free vet for him so I can help him cooperate with his care.

Charlie (dog) and I are new patients to Dr. Dyer. Our visit was very thorough and everyone was very welcoming and helpful. I really appreciated the time Dr. Dyer spent with us, reviewing Charlie’s past medical history and explaining what our options were for that days visit. We will be back ??!

Dr Golladay and her staff are always wonderful with my cats. And I appreciate that she called with lab results the following evening at almost 8:00! She obviously cares about her clients…highly recommend her.

We love Dr. Shana. She listens and treats my old man dog with genuine care.

I had several concerns with my most recent appointment: 1. Inaccurate expectations about appointment I called and said I’ve seen Dr. Eyler before and that my dog was experiencing GI issues again. Donna’s response was that the clinic had an opening at 3pm. Since I mentioned Dr. Eyler’s name, I thought Donna was setting me up with Dr. Eyler, but Donna did not specify a vet’s name when making the appointment. When I was actually at the clinic waiting for the appointment, I learned I wasn’t seeing Dr. Eyler, and I felt disappointed. I feel as though unclear communication led to inaccurate expectations about my appointment. 2. Lack of active listening by vet During my appointment, I felt as though Dr. Dyer was not engaged in the active listening process with me. She was late into the exam room and seemed rushed. She interrupted me a few times in the middle of my questions. She also did not ask me if she had answered all my questions or if I had additional questions. I left the clinic with unclear answers to questions I did ask as well as questions I never got a chance to ask. 3. Conversation based on lack of research Dr. Dyer discussed with me at length my dog’s freeze-dried powder food (the Honest Kitchen) and the potential for food poisoning. During our discussion about the Honest Kitchen, she explained in-depth why chicken meal is a more nutritious ingredient in dog foods versus deboned chicken. I checked when I got home, and the Honest Kitchen does indeed have chicken meal. I believe that conversation could have gone more smoothly — or perhaps gone in an entirely different direction — had Dr. Dyer checked the food’s ingredients first. I actually felt like I was being scolded. Unfortunately, these aspects of my recent experience make me question if I want to continue as a client at your clinic. I really love Dr. Eyler though.

Love Donna, Peggy and Amy

Excellent and professional service.

Great service for this new baby as always. ??

The entire staff is absolutely outstanding.